To Touch the Pot, or Not To Touch the Pot

If there were a pot of hot water on the stove, I, as a father, would tell my children, “Don’t touch that. It’s hot!” Now they could choose to believe me and leave it alone, or find out for themselves and touch it. Either way, they will understand it is hot. We learn from our experiences: mistakes, failures, successes, or …

Don’t Just Communicate, Effectively Communicate

Did you know that about 75% of healthcare providers believe they communicate effectively with their patients? However, only 21% of patients feel the same way. There is a disconnect somewhere. We all know that effective doctor-patient communication is critical to the success of your practice — and, unlike a lot of other things, it is one thing you can control. …